•For orders placed before 7am AEDT, we endeavour to process the same business day. Orders placed after 11am AEDT will be processed the next business day.
• Orders are shipped within 2 working days after payment is received.
• Normal delivery time: 7–12 working days.
• Orders placed during weekends or holidays may experience a 2–3 day delay.
• No delivery to P.O. Boxes — please provide a valid physical address.
• Signature required for certain orders, including:
Deliveries to remote or hard-to-access areas
Orders flagged as high-risk or potentially fraudulent
• Please ensure someone is available at the shipping address to sign for the package.